Tidio (Lyro) review
AI chatbot for small businesses
4.7
Freemium— usersCommunity TrustedFree Tier
67
ToolHund Score
Solid
Verified
Our verdict
Tidio's Lyro AI chatbot answers customer questions from your knowledge base and integrates with Shopify, WordPress and more.
ToolHund Score: 67/100 · Best for: SMBs and e-commerce shops wanting a plug-and-play AI chatbot on their site.
Strengths
- Lyro AI chatbot
- Strong fit for smbs and e-commerce shops wanting a plug-and-play ai chatbot on their site.
- Real free plan you can ship work with
Weaknesses
- Advanced features may require a higher tier
- Output quality varies with prompt skill
- Limited offline use — internet required
Pricing
Free · Starter from $29/mo
Strong — free plan covers most casual use, paid unlocks pro workflows
Features
- Lyro AI chatbot
- Live chat
- Shopify/WP integrations
- Ticketing